Customer Reviews

Do you have an experience with Aspen you’d like to share? Please submit your review of Aspen Home Health Care and Hospice Services. Whether positive or negative – we want to hear from you! With 99% of Aspen’s customers reporting that they are satisfied with the services they received, we want to hear from you so we can share your stories, and if you’ve had an issue, we want to know so we can improve. Share your story.

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Aspen Healthcare Services
Average rating:  
 19 reviews
by Sami Swan Thompson on Aspen Healthcare Services
Aspen Changed My Mind Re: Home Health Agencies!

After 20+ years of serving as an Independent Advocate for the Elderly, the progression in my neurological disease forced me to retire. Those years of experience left me with an intense distrust of home health agencies in general; I couldn’t tolerate the level of disrespect toward patients that I kept seeing. I knew there should be a better solution for our senior citizens and the elderly - they deserved better.

Near the end of my service in Elder Advocacy, my last client (and dear friend) Richard needed assistance. I found Aspen Health Care, a home health care provider so wonderfully different that it changed my opinion completely.

Under the direction of Joe Giuffreda, Aspen provided home health care that was exceptional. Our Richard was treated with kindness every single day. Everyone at Aspen worked to preserve his dignity and personal self-worth, regardless of that day’s situation. We never had to worry about his safety or happiness; we knew that Aspen was taking excellent care of him every day. His caregivers never “talked down” to him; they came up with creative ways to entertain him, and got him out of the house while still keeping him safe.

Richard’s dementia was especially complicated, because he was a brilliant and talented man, an accomplished artist and sculptor, and he knew what was happening. As a result, he could be difficult to deal with, especially for strangers. He was initially very hard on Jordy, who became his favorite caregiver. In fact, only Jordy could get Richard up and out of the house to go to lunch, to the movies, or just for a ride in the car.

As Richard’s health deteriorated, Aspen was there - through hospital visits and through hospice treatment, until Richard passed from this life to the next.

Joe, Jordy, and the others at Aspen did a wonderful job, took excellent care of Richard, and made a permanent impression on my heart. I’m happy to recommend Aspen to anyone who wants to provide the best care for a loved one. Speaking from my own experience, I’ll never use anyone else.

by Judy Goodman on Aspen Healthcare Services

Aspen Home HeLth Care was phenomenal in caring for my 83 year old mother. From the first visit to the last they were thorough, caring and knowledgeable. I couldn't have asked for better people to care for my Mom.

by Debbie Cooper on Aspen Healthcare Services
Review of Hospice Care

My dad was admitted to Aspen Hospice in May after a long hospital stay. The care he received from them was amazing. Anytime there was a question about what needed to be done, all I had to do was text his nurse and she always got back to me right away. Dad was also very happy with his care. He was quite the joker and his nurse always joined in on the fun. It made him laugh and that was very important to us. I would recommend Aspen to anyone. Dads case manager from his insurance company was amazed at what dad told him that Aspen did for him. He said he had never heard of anyone doing so much for someone. Dad isn’t with us any longer but Aspen took care of everything for us. They are great!!

by Betty Mathew on Aspen Healthcare Services
Academic and Ethical Consulting

I work in the financial services and attend grad school at Georgetown University studying HR Management. I was assigned a project to assess organizatioanal ethical foundations and help build an ethical culture at an organization. I chose Aspen as the organization. I studied the business services model, the core values and principles to guide the success of Aspen employees to provide care and comfort to families in need of this important virtuous service. Aspen is built on diligent practices based on compassion and responsibility. These values are enshrined beliefs at the top of the organization to the CEO, the clinical staff, administration, health care professionals committed to delivering promises to all patients and customers.
I strongly recommend Aspen as a partner to meet the needs of individuals and families in need of caring for the ailing and aging. It’s a monumental relief to know , as we all age; the importance of such organizations to exist based on their strong family values of care and compassion. A true gem of an ideal organization!!!

by Barbara on Aspen Healthcare Services
Awesome care and patient/caregiver support

Aspen was referred to me by social worker at hospital for my mother. A representative showed up the same day and offered me all the info I needed. Was a very stressful time, had other hospice referrals from friends but decided to try Aspen cuz they were “right there and ready!”. So happy I did!!! Everything went seamlessly, Delivery of medical equipment, forms filled out, nurse and home health aids were phenomenal!! A well run organization with great, caring people. A+ rating from me and mom,

by Betty on Aspen Healthcare Services
Aspen Academdic Review

As a graduate school project at Georgetown University, I conducted an assessment of Aspen to implement an Ethics and Compliance program. The Aspen organization is profoundly important to the community, patients and customers as the services offered transform lives at the most critical time of a patients life. The organization is deeply committed to providing excellent care to meet the needs of individual patients and families. The employees are committed to caring in an ethical fashion to ensure integrity and compassion are at the core of every service and interaction. The Dallas Forth Worth is fortunate to have an organization that is reliable, professional and highly skilled in the area of clinical care to be of service 24/7 to its customers. One can only imagine the deep void a community can have without such organizations to provide care for our loved ones they age and face sickness. The Aspen team is remarkable and exceptionally professional. Good luck to all.

by Margaret Bradberry on Aspen Healthcare Services
Top Notch

These folks are great, right from my first visit it's been a marvelous experience.
Truly believe these folks care about their patients.
Tracee my rehab gal was wonderful and have to give a word to Crystal for helping me gt to this
site to write my review. Will be asking for them when I eventually have my hip surgery.

by David Bateman on Aspen Healthcare Services
Wonderful physical therapist

I had Susanna Lee from Aspen as my in home therapist and she was wonderful. Very professional and knew her business completely. I don't think I could have had anyone better than her. She started with me when I got home from hospital after a hip replacement and I could see my recovery getting better every day! I started walking without a cane at 4 weeks after the operation. I would recommend her and Aspen to anyone. I am 79 years old so not a spring chicken!

by Janice Lynn on Aspen Healthcare Services
Excellent Experience

The staff at Aspen is knowledgeable, compassionate and professional at every level of care. When making healthcare decisions for someone you love it can be overwhelming and finding a company that understands that and is patient in explaining options is invaluable.

by Christina on Aspen Healthcare Services
Excellent experience with caregivers

We had a phenomenal experience with Aspen’s Personal Assistance Services. Their caregivers fit right into the family, and helped us get through a difficult time while my mom recovered from a broken leg. Everyone we met at Aspen has a heart for service and did a phenomenal job. Thank you!

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